We thought our small TV was lost too…but we recovered it in a box of Rosie’s clothes??? Whiskey Tango Foxtrot. I don’t care too much about the broken mirrors and picture frames, the multiple cracked Rubbermaid containers, and a few other items that are missing. I want my guitars back! There’s a chance the moving company found a strange place to stash them, but in our survey of every room in the house….no strummable instruments found.
I called Moving 1 to find out how to file a claim with them. The receptionist bluntly said, “We are not responsible for lost or stolen items from your move.” If that’s the case, why on earth do they spend all the time tagging each packed item on the bill of lading? The receptionist sent me to a 3rd party claims company, who said that our lost and broken items will only be covered at $.60 per pound. Did you hear that???? My guitar valued at $1000 will only be replaced at sixty cents per pound!?! She said, “All movers offer full replacement insurance when you schedule your move.” Well, yes, they did offer additional insurance….but should we be responsible for THEIR EMPLOYEES losing our beloved instruments???
I am sooooo ready for this fiasco to be over.